How to upgrade or downgrade your Trint plan
Updated over a week ago
Your Trint plan can be changed at any time by accessing your account settings.
Make sure to read all the information about your new plan before proceeding with the switch.
In this article we will cover
How to upgrade your plan
You can upgrade your plan by switching to another one or by adding extra seats to your current plan. Let’s see how to do both.
Switching to another plan
To make changes to your plan:
- Click on your profile at the top right corner.
- Go to Account settings and click on the “Change plan” button.
You will be forwarded to the page with available plans.
- Select the new plan. You will be forwarded to the payment page. Update the payment method if needed and click on the “Upgrade now” button.
This will take effect immediately. Your billing date will remain the same and you will be charged a prorated amount for the remainder of the current billing cycle.
Adding seats
If you need to invite more colleagues to your account - you will need to add an additional amount of seats.
Please, pay attention to the allowed amount of seats on your plan. If you need more seats than your plan allows - then you would have to change the plan and set the needed amount of seats on it.
To add more seats on your plan:
- Click on your profile at the top right corner.
- Go to Account settings and click on selector with seat’s amount:
- Select the needed amount of seats:
You will see the maximum amount of seats available on your plan.
- Confirm the changes:
- And click on “Pay now”:
This will take effect immediately. Your billing date will remain the same and you will be charged a prorated amount for the remainder of the current billing cycle.
Invite colleagues
After you added extra seats you can invite your colleagues to you account for collaboration:
- Click on your profile at the top right corner.
- Go to Account settings -> Team management and click on the “Invite team” button:
- Enter your colleagues’ email addresses and click in the “Send invites” button.
If you need to enter multiple email addresses - separate them with the “Enter” key. You also will see the available amount of seats for inviting your colleagues.
Once invite is sent, you’ll see this notification:
How to downgrade your plan
If you switching to the Trint Starter plan, this will take effect at the end of your current billing cycle. Changing from a yearly to a monthly plan will be also take effect at the end of your billing cycle.
You will need to remove seats before downgrading, so make sure you are aware of revoking rights for users prior to making the change.