Changing your password

How to create a new password or reset a forgotten password

Updated over a week ago


To make sure you always have access to your Trint account, we’ve made it easy to change and reset your password. Just follow the steps below.

This support guide will cover:

Creating a new password

To create a new password:

  • Click on the icon in the top right-hand corner with your initials on

  • Select “Settings” from the dropdown list.

  • Go to the "Profile" tab and click on "Change password"

A small form will appear. Enter and confirm your password to proceed with the change.

⚠️Please note, the option to change password is not available for users who signed up via Apple.

Password requirements

To create a new password for your Trint account, you must include each of the following:

  • Be at least 8 characters in length

  • Include lowercase letters (a-z)

  • Include uppercase letters (A-Z)

  • Include at least one number (0-9)


Forgotten password

If you can’t remember your password and need a new one, go to our login page and click on “Forgot password”, then enter your email and request a password reset.

You will be sent a link via email to create a new password (This will expire in an hour so make sure to check your junk/spam folder). If you still don’t receive a password reset email, reach out to our team at

Password requirements

All passwords for Trint must:

  • be at least 8 characters in length

  • include lowercase letters (a-z)

  • include uppercase letters (A-Z)

  • include at least one number (0-9)

Related support guides: